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Hobonichi 2027 FAQs
Hobonichi 2027 FAQs
Shop and customer service hours are Monday through Saturday, 11:00am to 6:00pm, and Sunday, 12:00pm to 5:00pm.
Key Dates
Monday, August 31, 7:00pm PT - Online ordering opens
Ordering is enabled at 7:00pm. Orders are filled in the sequence they're placed.
Tuesday, September 1 - Hobonichi won’t be available in the shop
Hobonichi products won’t be available to purchase in the shop until Wednesday, September 2.
Wednesday, September 2, 11:00am PT - Shopping for Hobonichi at the shop begins
We open at 11:00am at 516 NW 12th Ave with a launch celebration. This is the first day Hobonichi is available in person in our shop and the first day pick-ups will be available (pending your pick-up order being ready).
Wednesday, September 2 through Monday, September 7 - Launch week in the shop
Planner setup, ephemera, ink testing, and letterpress printing. Details below.
Ordering Online
When does online ordering open?
7:00pm Pacific on Monday, August 31. We suggest being on the website a few minutes before if there's something specific you're after, and refreshing your browser. Creating an account and saving your payment and address details helps speed the check-out process.
Can I add things to my cart before then?
No. During the preview window beginning August 24 you can view everything and note what you would like, but carts open at 7:00pm PT on the 31st.
Is there a limit on how many I can order?
No.
What if something sells out while it's in my cart, or during checkout?
Inventory is not reserved when you add it to your cart; it is reserved at payment confirmation. Completing checkout promptly is the surest way to secure what you've selected.
Can I return or exchange a Hobonichi purchase?
Our standard return policy applies. Inventory moves quickly during the launch and adjusts in real time, so we aren't able to process exchanges. If you change your mind or order the wrong item, follow our standard return process and place a new order.
Will sold-out items come back?
Some will and some won't. Hobonichi manages allocations each year, and when we can reorder, we will. We expect to be able to reorder in October.
Shopping in Person
Can I come in before Wednesday September 2?
The Hobonichi 2027 range won't be in the shop until Wednesday September 2. You're welcome to visit us in the meantime.
Do I need to line up on September 2?
We expect a line on September 2 and a crowded shop. If possible, we encourage you to order online for pickup and collect it once you have your notification email.
Are you holding a launch party?
Yes. We open at 11:00am on September 2 with treats and gifts, and staff on hand to walk you through the sizes and formats. Our gallery will be open for you to begin your Techo setup, Oblation inks will be out for testing, and you can make your own letterpress print.
Will the shop have the same selection as the website?
We can't guarantee what will be on the floor on Wednesday, September 2. If you want something specific, ordering online for pickup is the best way to secure it.
Launch Week in the Shop
Running daily, September 2 through September 7.
Planner setup and ephemera station
A table of planner and journaling supplies, plus our handmade paper.
Ink testing
Try Oblation inks on Hobonichi Tomoe River paper before deciding.
Tabletop letterpress printing
Make your own print on a hand-operated press, using an illustration drawn for this launch. The prints are yours to keep.
Shipping and Pickup
Where do you ship?
We ship to all fifty states, plus Puerto Rico, Guam, the U.S. Virgin Islands, and APO/FPO addresses. We don't ship internationally.
When will my order ship? When will by order be ready for pick-up?
Orders are filled in the sequence they're received. Most are processed and shipped within one to four business days, though that window stretches during peak periods. We'll be working hard to hold the timeline through the launch.
For pick-up orders, please wait until you receive a notification email
What does shipping cost?
Complimentary US standard shipping on orders over $100, excluding typewriters and custom letterpress. Otherwise, see our shipping rates.
Will everything in my order ship together?
Yes.
Do you offer pickup?
Yes, and if you're planning to visit the shop, we recommend placing an online order for pickup. Pickup orders are often ready within a day, though expect that to run longer during the launch. Watch for the email letting you know your order is ready.
Shop and customer service hours are Monday through Saturday, 11:00am to 6:00pm, and Sunday, 12:00pm to 5:00pm.
Products and Formats
What are you carrying this year?
Do last year's covers fit this year's planners?
Yes.
Do covers come with planners?
This year, Hobonichi covers and planners are sold separately.
Are the planners in English or Japanese?
We carry both. Check the product listing to confirm which edition you're looking at.
Other Questions
Can I hold something or place a pre-order?
No.
Who do I contact with a question that isn't answered here?
Email retail@oblationpapers.com or call 503-223-1093.
Shop and customer service hours are Monday through Saturday, 11:00am to 6:00pm, and Sunday, 12:00pm to 5:00pm.
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